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Questions and Answers
Common Inquiries
What are your hours of operation?
Walking & Social Outings:
Monday - Friday 8am - 6pm
Saturday - 9am - 2pm
Sunday - closed
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Pick ups begin as early as 8am
Last drop off is between 5 - 6pm
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Overnight Care: 24hrs
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What areas do you service?
Mid City La, Culver City, Playa Vista, Mar Vista, Marina del Rey, Baldwin Hills
What is the process to get my dog on the Stroll?
1. We ask that all dogs are up to date on vaccination records:
-Parvo
-Distemper
-Bordatella
-Rabies
2. Be on a flea preventative
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3. Set up a meet and greet by clicking the contact link at the top of the page. The meet and greet allows us to meet you and your pup personally and assess how we can best help your dogs needs.
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How do I book my dog for walks, social outings, or overnight care?
We ask that you book in advance, bare minimum 24-48hrs. This allows us to plan our routes accordingly.
As we begin to pick up dogs, you will be sent a txt with an approximate time of arrival along with a txt as your dog is dropped off back home.
We walk rain or shine - if canceled, you will receive notification, otherwise assume the Stroll is still on.
Location of the walk varies on the pack members for the day and where we pick up the last pack member.
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How many dogs can you walk at once?
A dog pack walk can vary from any where from three to six dogs. All depends on the dogs and manageability of the walker.
What are your prices?
Prices are listed in our services page. We suggest purchasing packages at your convenience to take advantage of our savings. If you do not have a package, you will be invoiced daily at the rate of a walk at the end of day or end of week.Â
For Overnight Boarding, you will be invoiced at the end of your dog's stay on the Stroll.
What is your cancellation policy?
We make the effort to be as flexible as possible for our clients, so we ask if there is a need for cancelation to please cancel walks and social outings at least 24hrs in advance and overnight care within 48hrs in advance. Failure to do so will result in the charge of the service at its original rate.